Use Case: European Grocery Retail

From Manual to Intelligent Forecasting

How a European retail distributor with over 2,000 stores and €9B in revenue achieved 90%+ Intelligent Forecasting with 95% reliability.

2000+

SUPERMARKETS

150K+

SKUS

900+

SUPPLIERS

€9B

REVENUE SCALE

THE CHALLENGE

A puzzle the size of the grocery market

Supplier pricing is critical for healthy margins but forecasting it across multiple conditions, members, and suppliers was a deeply manual, high-stakes process.

Three condition levels

Item, group, and supplier each with its own logic and dependencies.

Three pricing schemes

Pricing, lump sum, and growth pricing every scheme demanded custom calculations.

Endless variants

Different condition programs and member variants compounded the complexity.

GOAL ACHIEVED

≥90% auto forecasting with 95% reliability

THE JOURNEY

From manual forecasting to

AI confidence

Bring Data to the Core

PHASE 1 · FOUNDATION

Intellerts decoded the distributor’s intricate pricing system its condition logic and calculation rules building a Proof of Concept that proved an ML-enhanced model could outperform manual processes.

BI BY BUSINESS

PHASE 2 · ENABLEMENT

The validated model became operational embedded in the weekly cadence of the business and integrated directly into the existing BI suite.

AI to Advance

PHASE 3 · EXCELLENCE

Forecasting became accurate, timely, and explainable turning a static snapshot into a dynamic cash cycle instrument and a foundation for future AI cases.

TECHNOLOGY & OPERATING MODEL

Built on a modern Azure architecture

A pragmatic operating model that blends automation, governance, and explainability engineered to scale.

Azure Data Factory

Weekly ingestion of purchase, invoice, condition, member, and ground-component data.

Azure SQL Database

Central, secure storage for raw data, model features, and final predictions the integration point to Qlik.

Azure Machine Learning

Automated feature prep, model training, evaluation & ranking, and prediction generation.

Azure DevOps Pipelines

CI/CD for data transformations and ML pipelines, with controlled promotion to production.

AKS / ACI

Real-time and batch prediction compute on-demand model execution at the click of a button.

Azure Monitor

Data freshness, pipeline reliability, cost & performance, and full traceability.

Qlik View / Sense

Weekly and monthly pricing outlook dashboards consumed by business teams.

Governance & Controls

Anomaly detection, model & dataset versioning, ISO-aligned audit trails.

Forecast Run Cycle

Weekly automated runs plus on-demand 'Run now' capability — always on the latest data.

Human in the Loop

Controllers can override, annotate, or compare scenarios — ML augments expertise, not replaces it.

Continuous Learning

Retraining windows, drift monitoring, and recalibration after holidays, promotions, and rollouts.

CLIENT VOICES

What the team had to say

For years, pricing forecasting required enormous effort and deep manual expertise. Intellerts helped us translate that expertise into a scalable forecasting engine. For the first time, we have clear, explainable visibility into our pricing outlook weeks and months ahead.

— PROJECT LEAD

The impact is real. Our members rely on accurate pricing forecasts to plan their financials and negotiate with suppliers. Intellerts’ solution improved accuracy, reduced manual workload, and gave us a modern platform to build on.

— EXECUTIVE SPONSOR

What I appreciate most is that the new solution integrates seamlessly with our existing BI environment. The intelligence now appears directly in Qlik, reliable, automated, and always up-to-date.

— BI MANAGER

The Azure implementation is secure, scalable, and fully aligned with our IT strategy. Intellerts supported us through the transition and ensured we kept running the forecasting process without interruption.

— IT MANAGER

Start Your AI Retail Transformation

Whether your goal is to optimize your supply chain, reduce inventory, grow revenue, or personalize your customer experience, Intellerts helps you design, build, and scale AI solutions tailored to your retail challenges.

Let’s build the future of retail together.

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